One Yonge Dental Office – Downtown Toronto
At One Yonge Dental Office, located near Queen’s Quay and Freeland in Downtown Toronto, we are committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or receive dental services from our clinic.
By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
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Full name
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Phone number
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Email address
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Home address
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Date of birth
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Insurance provider details
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Policy and member identification numbers
Health Information
As a dental clinic, we may collect personal health information necessary to provide safe and effective dental care, including:
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Medical history
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Dental history
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X-rays and diagnostic records
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Treatment plans and clinical notes
Website Usage Information
When you visit our website, we may collect:
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IP address
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Browser type
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Pages visited
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Date and time of access
This information helps us improve our website and user experience.
2. How We Use Your Information
We use your information for the following purposes:
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To provide dental treatments and services
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To verify insurance coverage and process direct billing claims
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To schedule appointments and send reminders
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To communicate regarding treatment plans or follow-ups
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To improve our website and services
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To comply with legal and regulatory requirements
3. Protection of Personal Health Information
As a licensed dental healthcare provider in Ontario, One Yonge Dental Office follows all applicable provincial healthcare privacy regulations and professional standards established by relevant health authorities and regulatory bodies.
We implement appropriate administrative, technical, and physical safeguards to protect your personal and health information against unauthorized access, loss, misuse, or disclosure.
Access to patient information is strictly limited to authorized dentists, hygienists, and administrative team members who require the information to provide dental care, process insurance claims, or manage clinic operations.
We are committed to maintaining confidentiality, security, and integrity of your personal health information at all times.
4. Insurance and Direct Billing
If you provide insurance information for direct billing purposes, we use that information solely to:
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Verify your coverage
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Submit claims to your insurance provider
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Process payments according to your policy
We do not share insurance information with third parties beyond what is necessary to process claims.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information only when necessary:
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With insurance providers for direct billing
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With dental laboratories for treatment-related purposes
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With other healthcare professionals when required for coordinated care
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When required by law
6. Website Forms and Online Communication
If you submit a contact form or appointment request through our website, the information you provide will be used only to respond to your inquiry or schedule your appointment.
While we take precautions to protect online communications, email and internet transmissions may not always be fully secure. We recommend not sharing sensitive health details through unsecured email.
7. Cookies and Tracking
Our website may use cookies to enhance user experience and analyze website traffic. Cookies do not collect personal health information. You may adjust your browser settings to disable cookies if preferred.
8. Data Retention
We retain patient records in accordance with Ontario healthcare regulations and professional guidelines. Personal information is kept only as long as necessary to fulfill medical, legal, and regulatory obligations.
9. Your Rights
You have the right to:
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Request access to your personal or health information
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Request corrections to inaccurate information
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Withdraw consent for certain communications (where applicable)
Requests can be made by contacting our office directly.
10. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact:
One Yonge Dental Office
Email : dr.tsimerman@rogers.com
11. Updates to This Policy
One Yonge Dental Office may update this Privacy Policy from time to time to reflect changes in legal requirements or clinic practices. Updates will be posted on this page.